Terms of service

Introduction

Welcome to Venikart. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services available at venikart.in. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website or services.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or using the website under the supervision of a parent or legal guardian
  • You have the legal capacity to enter into a binding contract
  • The information you provide is accurate, complete, and up to date

Venikart reserves the right to refuse service, terminate accounts, or cancel orders at its discretion if any information is found to be false or misleading.

Products and Services

Venikart offers a variety of kitchen products, home décor items, and gardening products. All products listed on our website are subject to availability.

We make every effort to ensure that product descriptions, images, and pricing are accurate. However:

  • Slight variations in color, design, or appearance may occur due to lighting, screen settings, or manufacturing differences
  • We do not guarantee that all product descriptions are error-free

Venikart reserves the right to modify, discontinue, or update product offerings at any time without prior notice.

Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We accept multiple payment methods, including:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (COD)

By placing an order, you agree to:

  • Pay the full amount as displayed at checkout
  • Provide valid and authorized payment details

Venikart reserves the right to cancel any order if payment is declined or flagged as suspicious.

Order Acceptance and Cancellation

Once you place an order, you will receive an order confirmation. However, this does not guarantee acceptance of your order.

Venikart reserves the right to:

  • Cancel or refuse any order due to product unavailability
  • Cancel orders suspected of fraud or unauthorized activity
  • Limit quantities per customer

Customers may cancel their order within 24 hours of placing it by contacting us at Support@venikart.com.

Once an order has been processed or shipped, cancellation may not be possible.

Shipping and Delivery

Venikart delivers products across India. Estimated delivery timelines are:

  • Order processing: 2–3 business days
  • Delivery time: 5–6 business days

While we strive to meet delivery timelines, delays may occur due to factors beyond our control, including logistics disruptions or natural events.

Shipping is currently offered free of charge unless stated otherwise.

Returns and Refunds

Our Return and Refund Policy governs all return, replacement, and refund requests.

By agreeing to these Terms, you acknowledge that:

  • Returns are subject to eligibility criteria outlined in our policy
  • Refunds will be processed after inspection and approval
  • Certain items may not be eligible for return

Customers are encouraged to review the full Return & Refund Policy available on our website.

Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Images
  • Logos
  • Graphics
  • Website design

is the property of Venikart and is protected under applicable intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or exploit any content without prior written permission
  • Use our brand name or materials for commercial purposes without authorization

User Conduct

By using our website, you agree not to:

  • Engage in fraudulent, abusive, or unlawful activities
  • Interfere with the security or functionality of the website
  • Attempt to gain unauthorized access to systems or data
  • Use the website for any illegal or harmful purpose

Violation of these terms may result in termination of access and legal action if necessary.

Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy.

We may collect and use your personal information for:

  • Order processing
  • Customer support
  • Marketing communications
  • Website analytics

By using our services, you consent to the collection and use of your data in accordance with our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Venikart shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits
  • Delays or failures caused by events beyond our control

All products are provided “as is” without warranties of any kind, except as required under applicable consumer laws.

Indemnification

You agree to indemnify and hold harmless Venikart, its owner, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your infringement of any rights of a third party

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Haryana, India.

Changes to Terms

Venikart reserves the right to update, modify, or replace these Terms at any time without prior notice.

Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.

Customers are encouraged to review this page periodically.

Contact Information

For any questions regarding these Terms of Service, please contact us:

Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.